INFORMATION THAT WE COLLECT FROM YOU AND WHY WE COLLECT IT
We collect a variety of information from you in order to help us provide a better service to you. This includes:
USE OF YOUR INFORMATION
We will only use your information for the following purposes:
HOW DO WE LOOK AFTER YOUR INFORMATION?
We make sure that all the information we hold on you is processed in accordance with the DPA. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for the duration of your membership of the Site and for a reasonable period afterwards or as long as the law requires or permits.
Data transmission over the internet is inherently insecure, and whilst we try our best we cannot guarantee the security of data sent over the internet.
WHEN DO WE GIVE INFORMATION YOU PROVIDE US TO OTHER PEOPLE?
We may disclose your personal information to:
Where we disclose your information to third parties we require their compliance with the DPA and under contract we require that they keep your information safe and secret.
LINKS TO THIRD PARTY WEBSITES
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to see the information we hold about you, please contact us in writing:
The Data Protection Compliance Officer, Broadband for Rural Norfolk, 5 Holmemead, Whitlingham Lane, Whitlingham, Norwich, NR14 8UA.
We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you. We are also legally obliged to request you to provide us with identification so that we can be certain that you are entitled to receive the requested data.
You may request us to cease sending you any marketing information at any time by notifying us in writing or alternatively each marketing email sent to you will contain an easy, automated way for you to cease receiving marketing emails from us, or to change your expressed marketing permissions. If you wish to do this, simply follow the instructions at the end of any email.
Please contact us if the personal information which we hold about you needs to be corrected or updated at any time.
If you have received unwanted, unsolicited emails sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to the marketing team at Broadband for Rural Norfolk for review.
Cookies are small files of information which are stored on your computer. Websites you visit ask your computer to store this information and retrieve it from your computer to retrieve information on purchases you’ve made or are making online, or to automate the process of logging on to our site. Cookies are not capable of exchanging any other information from your computer than the cookie itself.
For more information regarding cookies please review https://www.allaboutcookies.org/.
With regards to the new requirements on Cookies following the revision of the e-Privacy Directive, Broadband for Rural Norfolk are working towards implementing the new requirements in line with guidance from the Information Commissioner’s Office. For further information please visit the Information Commissioner’s Office website (opens in new window).
If you do not want to receive cookies you will need to adjust your computer settings to stop them being used but you may find that our Site may not function properly or is slower. For more information on how to disable cookies, please consult the “Help” section of your browser.
This website uses Google Sites, a web hosting service provided by Google, Inc. (“Google”). Google provides the functionality behind the 'Register an Interest' form and other forms on this site. The information generated by the form (including your IP address) will be transmitted to and stored by Google on servers in the United States or Europe. Google will store this information securely on Broadband for Rural Norfolk's behalf and provides secure access to the information to Broadband for Rural Norfolk's website operators for the purpose of providing Broadband for Rural Norfolk services. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this Site, you consent to the processing of data about you by Google and Broadband for Rural Norfolk in the manner and for the purposes set out above.
Our servers are based in the UK or the European Union, and when you submit your details and in whichever country you are situated you agree to the data being transferred to the UK and processed under the terms of the UK Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 which stem from European Directives 95/46/EC and 2002/58/EC respectively. If you are not in agreement please do not add your personal details on the Site.
We may need to transfer your data outside the UK (and possibly to places outside the European Economic Area) and by using the Site you consent to us transferring any such data in this way. However any company outside the EEA to whom we transfer data is contractually bound to protect your personal data.
The Broadband for Rural Norfolk Twitter account is run with the aim of providing relevant and timely information that we hope you find useful. If you follow us, you can expect less than 10 tweets per week covering:
If you follow us at “@B4RNorfolk” we will not automatically follow you back. We will identify other key Twitter users that we think are relevant to our industry and whom our stakeholders will find interesting. However, being followed by us does not imply endorsement of any kind.
We will update and monitor our Twitter account regularly. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.
@REPLIES AND DIRECT MESSAGES
We welcome feedback and ideas from all our followers, and endeavour to join the conversation where possible. However, we are not able to reply individually to all the messages we receive via Twitter.